Terms and Conditions

KLEINOUTDOORS.COM | TERMS OF USE

Last modified: September 23, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY.

By accessing or using any online property owned or controlled by Klein Outdoors, Inc. (“Klein Outdoors,” “we,” “us,” or “our”), including our websites and mobile applications and this website, kleinoutdoors.com (collectively, the “Site”), or by clicking “I ACCEPT” or otherwise affirmatively indicating your agreement, you agree to be bound by these Terms of Use and our Privacy Policy (https://www.kleinoutdoors.com/privacy-policy), which is incorporated by reference. If you use the Site on behalf of an entity, you represent and warrant that you have legal authority to accept these Terms of Use on that entity’s behalf. If you do not agree to these Terms of Use, do not access or use the Site.

BINDING ARBITRATION

These Terms of Use provide that, subject to limited exceptions, disputes between you and Klein Outdoors will be resolved by BINDING ARBITRATION. ACCORDINGLY, YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT (INCLUDING IN A CLASS OR REPRESENTATIVE ACTION) to assert or defend your rights under these Terms of Use, except for matters that may be brought in small claims court or are otherwise excluded below. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and your claims cannot be brought as a class or representative action. Please review the section below entitled “Applicable Law; Arbitration” for details regarding your agreement to arbitrate disputes with us.

OWNERSHIP AND LICENSE

Unless otherwise expressly stated, all pages within the Site and any material included therein or otherwise made available for download, including without limitation files, documents, text, photographs, images, audio, video, and any materials accessed through or made available for use or download through the Site (“Content”), are the property of Klein Outdoors and/or its affiliates, licensors and suppliers, as applicable, and are protected by United States and international copyright and trademark laws.

Klein Outdoors grants you a limited, non-exclusive, non-sublicensable license to access and use the Content solely for evaluating Klein Outdoors products and services, and not for resale or other commercial use. The Content may not be copied, distributed, translated, modified, adapted, reproduced, published, used to create derivative works, or otherwise used, in whole or in part, except as authorized or approved in writing by us. You may not frame or use framing or deep-linking techniques to enclose or display any name, trademark, service mark, logo, Content, or other proprietary information (including images, text, page layout, or form) of Klein Outdoors without our express written consent. You may not use data mining, robots, or similar data-gathering or extraction methods on the Site or with respect to any Content. You may download only those portions of the Content that the Site expressly makes available for download, and only for your personal or internal business use. Unless expressly authorized by us in writing, you may not use the Site or any Content other than for its intended purpose. Any unauthorized use of the Site or Content is strictly prohibited and automatically terminates this license. Unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws. Unless explicitly stated in these Terms of Use or otherwise by Klein Outdoors, nothing in these Terms of Use confers any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

Any rights not expressly granted by these Terms of Use or any applicable end user license agreements are reserved by Klein Outdoors.

WIRELESS; MOBILE

The following provisions may be applicable depending upon how you access the Site, including the mobile application:

LICENSE. Subject to these Terms of Use, Klein Outdoors grants you a non-transferable, non-exclusive license to install and use software that Klein Outdoors makes available for mobile devices, in executable object-code format only, solely on your own handheld mobile device and for your personal, noncommercial use. The software and other applications are deemed part of the Site for purposes of these Terms of Use.

OPEN SOURCE SOFTWARE. Certain items of independent, third-party code may be included in the Site that are subject to open source licenses (“Open Source Software”). Such Open Source Software is licensed under the terms of the license that accompanies such Open Source Software. Nothing in these Terms of Use limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable end user license for such Open Source Software.

APPLICATION STORE. You acknowledge and agree that the availability of the Site may be dependent on the third party from which you received the Site (“Application Store”). You acknowledge that these Terms of Use are between you and Klein Outdoors and not with the applicable Application Store. Each Application Store may have its own terms and conditions to which you must agree before downloading the Site from it. You agree to comply with, and your license to use the Site is conditioned upon your compliance with, all applicable terms and conditions of the applicable Application Store.

TRADEMARK NOTICE

“Klein Outdoors,” the Klein Outdoors logo, and any other Klein Outdoors product or service names, logos, domain names and other marks are registered or unregistered trademarks of Klein Outdoors and may not be used, in whole or in part, including in metatags or other “hidden text,” without Klein Outdoors’ written consent. Third-party marks are the property of their respective owners and may not be used without permission. Reference to any third party or its products or services does not constitute or imply endorsement, sponsorship, or recommendation by us.

RESTRICTIONS

You agree that you will not: (a) use the Site or any Content in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Site, or that could damage, disable, overburden or impair the functioning of the Site; (b) send unsolicited or unauthorized advertising, solicitations, promotional materials, spam, junk mail, chain letters, or pyramid schemes, or harvest or collect email addresses or other contact information from the Site to send spam or other commercial messages; (c) use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Site or to extract, scrape, copy, or index data, including to develop or train an artificial intelligence or machine-learning system, except as permitted by applicable law or our prior written consent; (d) reverse engineer any aspect of the Site or attempt to discover source code or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Site, except as expressly permitted by law; (e) use or attempt to use another user’s account without authorization from that user and us; (f) circumvent or attempt to circumvent any content-filtering techniques we employ, or attempt to access any service or area of the Site that you are not authorized to access; (g) falsely indicate that you have a relationship with us or that we have endorsed you or any product or service; (h) engage in harassing, intimidating, predatory or stalking conduct; (i) develop any third-party application that interacts with the Site without our prior written consent; or (j) use the Site for any illegal or unauthorized purpose or engage in, encourage, or promote any activity that violates these Terms of Use.

LINKS

Klein Outdoors makes no representations about any other website that you may access through the Site. We are not responsible for the quality, content, nature or reliability of any third-party website, even if linked from the Site. Klein Outdoors has no control over such websites. Any such links are provided as a convenience and do not constitute or imply endorsement, sponsorship or affiliation. You should review the applicable terms and privacy policies of those websites before using them or downloading materials from them.

ACCESS; ACCOUNTS

Certain areas of the Site may require registration or may otherwise ask you to provide information to participate in certain features in order to receive electronic newsletters or to access certain Content or to participate in certain activities. The decision to provide this information is purely optional; however, if you elect not to provide such information, you may not be able to access certain Content or participate in certain features of the Site. When you provide information to the Site, you agree to provide only true, accurate, current and complete information and acknowledge that it is your responsibility to keep registration and credit card information (if any) current.

If you register on the Site or create a personal profile, you accept responsibility for activities that occur under your account and agree not to sell, transfer, or assign your account or any rights therein. You are responsible for maintaining the confidentiality of your user ID and password and for restricting access to your computing device so others may not access the password protected portion of the Site using your account in whole or in part. You are fully responsible for all transactions and other activities that are undertaken using your user ID or password, including unauthorized use, until you terminate your account or notify Klein Outdoors if your user ID or password is lost, stolen or otherwise compromised. Klein Outdoors reserves the right to terminate your account or otherwise deny you access, in its sole discretion, without notice and without liability, subject to applicable law.

SWEEPSTAKES; PROMOTIONS

From time to time, Klein Outdoors may conduct promotions on or through the Site, including without limitation, contests, sweepstakes and other promotions (“Promotions”). Each Promotion may have additional terms or rules of participation (“Promotion Rules”), which will be posted or otherwise made available to you. The Promotion Rules for each Promotion in which you participate are incorporated into these Terms of Use with respect to that Promotion. You are responsible for reviewing the applicable Promotion Rules to determine eligibility and participation requirements.

FEEDBACK

You may submit questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information or materials about Klein Outdoors and the Site (“Feedback”). Feedback is non-confidential. By submitting Feedback, you represent that you have the right to do so and assign to Klein Outdoors all right, title, and interest in and to the Feedback, including all intellectual property rights. To the extent any rights in Feedback cannot be assigned, you grant Klein Outdoors a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, and sublicensable license to use, reproduce, modify, distribute, display, perform, and otherwise exploit the Feedback for any purpose, without acknowledgment or compensation to you.

SALE OF GOODS AND SERVICES

Goods or services purchased from Klein Outdoors are governed by Klein Outdoors’ Terms and Conditions of Sale. The version of the Terms and Conditions of Sale presented to and accepted by you at the time of purchase will govern that purchase. You should review the applicable Terms and Conditions of Sale before making a purchase.

DISCLAIMER

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KLEIN OUTDOORS DOES NOT WARRANT THAT ACCESS TO OR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THE SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, TITLE, AND NON-INFRINGEMENT. KLEIN OUTDOORS DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR TIMELINESS OF INFORMATION OBTAINED THROUGH THE SITE.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND HYPERLINKED WEBSITES. KLEIN OUTDOORS DOES NOT WARRANT THAT CONTENT AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACKUP AND SECURITY.

WARRANTIES RELATING TO PRODUCTS OR SERVICES OFFERED, SOLD AND DISTRIBUTED BY KLEIN OUTDOORS ARE SUBJECT TO SEPARATE WARRANTY TERMS OF USE, IF ANY, PROVIDED WITH OR IN CONNECTION WITH THE APPLICABLE PRODUCTS OR SERVICES.

Although Klein Outdoors attempts to ensure the integrity and accuracy of the Site, it makes no guarantee as to the Site’s correctness or accuracy. The Site may include inaccuracies or errors, and third parties may make unauthorized additions, deletions, or alterations. If you identify an inaccuracy, please inform Klein Outdoors so that it can be corrected. Information on the Site may be changed or updated without notice. We are not responsible or liable for information or Content posted to the Site by a third party.

Pricing, product and services, configurations, and availability are subject to change at any time, including as provided in the applicable Terms and Conditions of Sale. We reserve the right to refuse or cancel any order or delivery, including in the event of a pricing error, subject to applicable law and the Terms and Conditions of Sale. Prices displayed on the Site are quoted in U.S. dollars and are valid only in the United States. Unless otherwise stated, goods and services listed on the Site are available for delivery only to addresses within the United States. For delivery outside the United States, please contact us at support@kleinoutdoors.com.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Klein Outdoors, its affiliates and subsidiaries, and their respective directors, officers, employees and agents (the “Indemnified Parties”) from and against third-party claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Site; (b) content or materials you post, upload, submit, distribute, store, or otherwise transmit on or through the Site; (c) Feedback you provide; (d) your violation of these Terms of Use; or (e) your violation of another person’s rights.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE INDEMNIFIED PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF USE, PROFITS, OR DATA, ARISING OUT OF OR RELATING TO THE SITE, THE CONTENT, OR THESE TERMS OF USE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE INDEMNIFIED PARTIES’ AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE, THE CONTENT, OR THESE TERMS OF USE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID, IF ANY, TO KLEIN OUTDOORS FOR ACCESS TO OR USE OF THE SITE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) $100. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

APPLICABLE LAW; ARBITRATION

PLEASE READ THE FOLLOWING PARAGRAPH CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE DISPUTES WITH KLEIN OUTDOORS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

You and Klein Outdoors agree that, except for claims eligible for small claims court and claims seeking injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property or other proprietary rights, any dispute, claim, or controversy arising out of or relating to these Terms of Use, the Site, or products or services ordered or purchased through the Site will be resolved by final and binding arbitration on an individual basis. ARBITRATION PREVENTS YOU FROM SUING IN COURT OR HAVING A JURY TRIAL. Before initiating arbitration, the party asserting a dispute must send the other party written notice describing the nature and basis of the dispute and the relief requested. Notice to Klein Outdoors must be sent to Klein Outdoors, Inc., 450 Bond Street, PO Box 1418, Lincolnshire, IL 60069-1418, ATTN: LEGAL. Notice to you may be sent to the email or mailing address associated with your account, if any. The parties will attempt in good faith to resolve the dispute informally for 30 days after receipt of notice. If the dispute is not resolved, either party may begin arbitration. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitration will be administered by JAMS before a single neutral arbitrator under the JAMS rules applicable to the dispute and, for a consumer dispute, the JAMS Consumer Arbitration Minimum Standards. Arbitration may occur by videoconference, telephone, document submission, or in person at a location that does not preclude a consumer’s access to arbitration. Arbitration fees and costs will be allocated in accordance with the applicable JAMS rules and Consumer Arbitration Minimum Standards. The arbitrator may award any individual remedy that would otherwise be available in court under applicable law and will issue a written award stating the disposition of each claim and the essential findings and conclusions. The state and federal courts in Cook County, Illinois, will have exclusive jurisdiction over any action to compel arbitration or to confirm, modify, or vacate an award, and over any claim not subject to arbitration, except for an eligible small claims action or to the extent applicable law requires a different forum. Except as governed by the Federal Arbitration Act, disputes will be governed by Illinois law, without regard to conflict-of-laws principles, but nothing in these Terms of Use limits non-waivable rights under applicable law. YOU AND KLEIN OUTDOORS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person’s claims or preside over any class, collective, consolidated, or representative proceeding. The arbitrator may award declaratory or injunctive relief only to the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

If the class-action waiver above is found unenforceable as to a particular claim or request for relief, that claim or request for relief will be severed and decided by a court, and all remaining claims will be arbitrated. If any other part of this arbitration provision is found unenforceable, that part will be severed and the remainder of the arbitration provision will remain in effect.

TERMINATION

Klein Outdoors may terminate these Terms of Use and your access to the Site, or any portion of thereof, without notice and in our sole discretion. We further reserve the right to modify or discontinue, temporarily or permanently, the Site or any features or portions thereof without prior notice. You agree that Klein Outdoors will not be liable for any modification, suspension, or discontinuance of the Site or any part thereof. You may terminate these Terms of Use at any time by ceasing to access the Site. Provisions that by their nature are intended to survive termination, including provisions concerning ownership, disclaimers, limitation of liability, indemnification, and dispute resolution, will survive termination.

ENTIRE AGREEMENT

These Terms of Use, together with the Privacy Policy and any other terms expressly incorporated by reference, constitute the entire agreement between you and Klein Outdoors concerning the Site. Klein Outdoors may modify these Terms of Use by posting a revised version on the Site and updating the “Last modified” date. Changes will apply prospectively from their effective date, and we will provide any additional notice required by applicable law. Your continued use of the Site after the effective date constitutes acceptance of the revised Terms of Use. If any provision of these Terms of Use is unlawful, void, or unenforceable, that provision will be severed to the minimum extent necessary and will not affect the validity and enforceability of the remaining provisions. Our failure to enforce any provision is not a waiver of our right to enforce it later.